History of SupportStructure
Older Newer
2009-11-19 20:00:56 . . . . GunnarReynisson [Danger to VEMS.]
2006-12-24 08:03:04 . . . . BengtR [My thoughts to the popularity topic]
2006-12-19 19:01:47 . . . . dutw666.wbmt.tudelft.nl [link fix]
2006-03-16 04:43:08 . . . . MembersPage/MarcellGal [FAQ link]


Changes by last author:

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Problems with documentation

What is the main cause that there is almost no organised documentation going on anywhere regarding VEMS?

I would like to suggest the following as reasons

1. Lacking communications between developers and retailers

2. Outdated compensation scheme that does not work

3. Amount of interested people is becoming less and less

Solutions

1. Simplify and organise development to retailers communications

Who are the developers? How to converce with them quickly using todays tools (not Wiki and not IRC).

2. New updated compensation scheme where individuals are able to earn Euros from direct input and work that does not require them to handle installs and tuning or any customer/end user relationships. For instance firmware, website, software and documentation work.

It should not be a problem to draw up a current VEMS organisation chart so that the people know who runs VEMS

and people will know how decisions are made and where they come from. This should actually already be a given for any business.

3. A new website is years overdue. A well maintained support structure is needed (forum , vems manual that is upto date, and updated as new things come out). An incentive to get people involved.